The Service vs. Cost Conundrum: Creating Supply Chain Value In A Tough Economic Environment - Sessions
Presented jointly by:
The Supply Chain Management Research Center, a research unit of the Sam M. Walton College of Business at the University of Arkansas, and the Ozark Roundtable of the Council of Supply Chain Management Professionals

Presented jointly by
The Supply Chain Management Research Center, a research unit of the Sam M. Walton College of Business at the University of Arkansas,
and the Ozark Roundtable of the Council of Supply Chain Management Professionals
Tuesday, February 24, 2009 from 8:00am-3:30pm
at the Sam M. Walton College of Business Reynolds Center for Executive Education
on the University of Arkansas, Fayetteville Campus
7:15-8:00am Continental Breakfast and Registration
8:00-8:15am Welcoming and Opening Remarks
Don Bland, Senior Managing Director of Outreach, Sam M. Walton College of Business
Jim Crowell, Director of the Supply Chain Management Research Center, Sam M. Walton College of Business
8:15-9:30am Washington Insights, Perspectives, & the Economic Climate
Janet Kavinoky Director of Transportation Infrastructure Congressional and Public Affairs for the US Chamber of Commerce in Washington DC
9:30-10:00am Morning Break
10:00-10:40 am 2008 University of Arkansas Graduate Case Team
Helen Gunsaulis, Nhan Nguyen, Josh Richardson, Michael Rateliff and Jyo Venkatachala
10:40am-11:30am Delivering the Customer Promise
Johnnie Dobbs, Executive Vice President Logistics & Supply Chain at Wal-Mart Stores
11:30am-12:25pm Lunch
12:25am-1:10pm Green is Lean
Dr. J. Rod Franklin, Vice President Product Development/Contract Logistics, Kuehne + Nagel
1:10-2:10pm Cost To Serve Panel
Moderator: Dr. John Ozment, Professor, University of Arkansas
Wes Kemp, President & Chief Operating Officer, ABF Freight System, Inc.
Pat Reed, Executive Vice President & Chief Operating Officer, FedEx Freight
Gary Whicker, Sr. Vice President Engineering Services, J.B. Hunt Transport Services, Inc.
2:10-2:30pm Afternoon Break
2:30-3:30pm Consumer Product Goods Company Panel
Moderator: Matthew Lindsey, Director Customer Service, Unilever
Mike Liebherr, Vice President Transportation, ConAgra Foods
Lisa Lowie, Director of Customer Service & Logistics, Procter & Gamble
Andres Lopez, Global Director Customer Logistics, Johnson & Johnson
**This agenda is current and correct to the best of our abilities, but it is subject to change**